Khi88 Privacy Policy – Your trust is our foundation

Welcome to khi88. Our Privacy Policy reflects our responsibility and commitment to transparency in protecting your personal data. When you register on the khi88 platform, play games, or use any of our services, you share certain personal information with us. This policy covers in full how we collect that information, what we use it for, and how we keep it secure.

Khi88 operates as a trusted, secure, and transparent platform for online gaming players in Bangladesh. We believe your privacy is a fundamental right — not something to be compromised. Our Privacy Policy is built to international standards and kept regularly updated.

This privacy policy applies to all khi88 services, mobile applications, and websites. By using our platform, you are considered to have accepted the terms of this policy. If you have any objections, please contact our support team before using the platform.

Khi88 only collects the information needed to provide you with the best possible service. We do not collect excessive or unnecessary data.

Directly Provided Information

• Full name, date of birth, and nationality.
• Email address and mobile number.
• Current residential address.
• National ID or passport number (for KYC verification).
• Payment method details (Mobile Banking, Nagad, Rocket number, etc.).
• Bank account details (where applicable).

Automatically Collected Information

• IP address and geographic location (country level only).
• Browser type, operating system, and device information.
• Login time, session duration, and gaming history.
• Records of deposit and withdrawal transactions.
• Information collected through cookies and similar technologies.

Khi88 uses the information you provide solely for the purposes listed below. We treat your data as a trust, not an asset, and handle it with the utmost care.

• Account Registration & Management: Creating your account, enabling login, and delivering a personalized experience.
• Identity Verification: Preventing fraud and money laundering through the KYC process.
• Transaction Processing: Processing deposits, withdrawals, and other financial transactions securely.
• Customer support: Using your data to resolve issues and respond to inquiries.
• Promotions & Bonuses: Sending you relevant offers based on your preferences (if you have given consent).
• Security assurance: Detecting and preventing suspicious activity.
• Legal Obligations: Meeting regulatory requirements and fulfilling legal obligations.

Khi88 is extremely careful about sharing your personal data with third parties. Information may only be shared in the limited circumstances described below.

Authorized Sharing

• Payment Processors: Only the information required to process transactions via Mobile Banking, Nagad, Rocket, or bank transfer is sent to the respective payment gateway.
• Game provider: Only the session data required for Live Casino or slots games is shared with the relevant provider.
• Regulatory authority: Data may be disclosed in response to lawful requests from licensing authorities or law enforcement agencies.
• Legal Requirements: Sharing data in compliance with court orders or government directives.

Prohibited Sharing

• Selling or transferring data to advertisers or marketing companies.
• Sharing your information with any third party without your consent.
• Using data for competing platforms or unauthorized commercial purposes.

Khi88 uses cookies and similar technologies on its website to make your browsing experience smoother and more personalized. Cookies are small text files stored on your device.

Types of cookies we use

• Essential Cookies: Used to maintain login sessions and ensure security — these cannot be disabled.
• Functional cookies: To remember your language, theme, or preference settings.
• Analytics Cookies: Used to understand which parts of the site are most visited — these are optional.
• Marketing Cookies: To show you relevant offers based on your preferences — consent required.

You can manage or delete cookies through your browser settings at any time. However, disabling essential cookies may cause certain features of the site to stop working properly.

Khi88 employs industry-leading technical and organizational measures to protect your privacy. Our security systems are continuously reviewed and upgraded.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• AES-256 Storage: Stored data is protected with military-grade AES-256 encryption.
• Two-factor authentication (2FA): An additional layer of security for account login.
• Limited Access: Only authorized personnel can access specific data — no one has full profile access.
• Firewall & DDoS Protection: Advanced firewall systems to protect servers against external attacks.
• Regular security audits: Regular penetration testing conducted by third-party security experts.
• Data backup: Encrypted backups are stored in secure locations.

As a khi88 user, you have several important rights over your own data. We respect these rights and are here to help you exercise them.

• Right to access your data: You can request to know what personal information we hold about you.
• Right to Rectification: You may request a correction if any of your information is inaccurate.
• Right to Erasure: You can request deletion of your data under certain conditions.
• Right to Restrict Processing: You can request that we stop using your data for specific purposes.
• Data portability: The right to download your data in a specific format.
• Right to Object: You can object to your data being used for any specific purpose.
• Right to Withdraw Consent: Consent given for marketing or optional purposes can be withdrawn at any time.

To exercise any of these rights, contact our support team. Requests are typically processed within 30 business days, and will only be fulfilled after identity verification.

Khi88 retains your data only for as long as necessary. Even after account closure, certain information may be kept for a defined period due to legal obligations.

After the defined retention period, data is automatically and securely deleted or anonymized.

Khi88 is an adult gaming platform. No one under the age of 18 is permitted to register or use this platform. We enforce a strict age verification process.

• Age is verified at registration and reconfirmed during the KYC process.
• If a minor's account is identified, it will be suspended immediately.
• We do not knowingly collect information from anyone under the age of 18.
• Parents can report suspicious accounts to our support team.

Khi88 may update this Privacy Policy from time to time. We will notify you appropriately before any significant changes take effect.

• For major changes, notifications will be sent via email and the platform at least 14 days in advance.
• The date of any changes will be noted under the "Last Updated" section at the top of this page.
• Continued use of the platform after changes take effect constitutes acceptance of the updated policy.
• If you have concerns about any changes, notify support before closing your account.

Minor linguistic or formatting updates may be made without a separate notification. We recommend reviewing this page regularly.

If you have any questions, concerns, or complaints about our privacy policy, our dedicated privacy team is ready to help. We respond to all requests within 72 hours.